PRIVACY POLICY

INTRODUCTION

At Marder Seafood, we are committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this Policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent by email to: info@marderseafood.com

WHO ARE WE?

Marder Seafood is a privately-owned and operated seafood company specializing in high-quality seafood products. Our registered address is 57 Hassey Street, New Bedford, MA 02740.

HOW DO WE COLLECT INFORMATION FROM YOU?

We obtain information about you when you use our website, for example, when you contact us about wholesale inquiries or if you register to receive our marketing or product updates.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

The personal information we collect might include but is not limited to your name, email address, phone number, IP address, and information regarding what pages are accessed and when.

HOW IS YOUR INFORMATION USED?

The basis we use for the processing of your data is that, by your interactions with our website and company, we believe you are showing a legitimate interest in our services and content.

We may use your information to:

• Send you relevant marketing materials. Each email will include a simple unsubscribe link for you to opt out if you wish.
• Carry out our obligations arising from any contracts entered into by you and us.
• Re-marketing across trusted websites, including but not limited to Google Ads.
• Target relevant ads to you through social media channels, including but not limited to Facebook, Instagram and LinkedIn.
• Seek your views or comments on the services we provide.
• Notify you of changes to our services and policies.

We review our retention periods for personal information regularly. We will hold your personal information on our systems for as long as necessary for the relevant activity or as long as the terms set out in any relevant contract you hold with us. If you unsubscribe from our newsletter, we may retain your data on a suppression list to ensure you do not receive future emails.

WHO HAS ACCESS TO YOUR INFORMATION?

We do not sell or rent your information to third parties. We do have third-party service providers, agents, subcontractors, and other associated organizations working on our behalf who may store or process your information solely for the purpose of providing relevant services to Marder Seafood or you, the end user. However, when we use third-party service providers, we disclose only the personal information necessary to deliver the service, and we have contracts in place requiring them to keep your information secure and not use it for their own direct marketing purposes. We will not release your information to third parties for their own use unless you have requested us to do so or we are required to do so by law (e.g., by a court order or for the purposes of preventing fraud or other crimes).

THIRD-PARTY PROVIDERS WE WORK WITH:

We work closely with various third-party providers to bring you quality and reliable services. When you inquire about or engage with these services, the relevant third-party provider may use your details to fulfill their obligations. In some cases, they may act as a data controller of your information, and we encourage you to read their Privacy Policy. These third-party providers will share your information with us, which we will use in accordance with this Privacy Policy. Currently, we use services like MailChimp for our email marketing campaigns. We reserve the right to change providers in the future.

YOUR CHOICES:

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, you can use the unsubscribe link in each email or contact us to be removed. We will not contact you for marketing purposes by email, phone, or text message unless you have given your prior consent or we believe there is a legitimate interest. You can change your marketing preferences at any time by contacting us by email at info@marderseafood.com.

You have the right to ask for a copy of the information Marder Seafood holds about you. You also have the right to request that we delete your account or specific information. Marder Seafood may retain some information after you ask us to delete your account if we are required to by law or if there are outstanding issues related to your account.

USE OF COOKIES:

Like many other websites, the Marder Seafood website uses cookies. "Cookies" are small pieces of information sent by an organization to your computer and stored on your hard drive to allow that website to recognize you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalized service. You can switch off cookies by adjusting your browser preferences.

LINKS TO OTHER WEBSITES:

Our website may contain links to other websites run by other organizations. This privacy policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites, even if you access those using links from our website. In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

CHILDREN UNDER 13:

We are concerned with the privacy and protection of children aged 13 or under. If you are aged 13 or under, please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

TRANSFERRING YOUR INFORMATION OUTSIDE OF EUROPE:

As part of the services offered to you, the information which you provide to us may be transferred to countries outside the European Union ("EU"). These countries may not have similar data protection laws to the EU. By submitting your personal data, you’re agreeing to this transfer, storing, or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken to ensure that your privacy rights continue to be protected as outlined in this Policy.